Freelance Market Researcher & Moderator

Translating human context into business strategy.

As a freelance qualitative researcher I provide expert qualitative moderation and data synthesis to help fast-paced market research teams seamlessly handle project overflow and execute complex methodologies with the proven rigor of 6+ years of experience including successfully leading UX research tracks for 4 of the 5 Big Tech companies.

6+

Years of Qualitative Research

500+

In-depth interviews & focused group discussions Moderated

4 Out of 5

Big Tech UX Research

Toolkit & Domains

Industry & Research Expertise

Media & Technology

OTT platforms, Software (B2B & Consumer), E-commerce, Advertising, UX & Product Concept Testing, AI Interface Testing.

UX Research AI Interfaces Ad Testing Concept Testing

Consumer & Retail

Baby Care, Personal Care, Cosmetics, Consumer Packaged Goods (CPG).

Real Estate

High-end property purchase, consumer pain points, and target group (TG) identification.

Specialised Research Methods

B2B Research Children's Research Competitive Analysis CX Research Employee Research Ideation Message Testing Pricing Research

Tools & AI Agents

Figma Meltwater Slack MIRO Board Trello ChatGPT Claude Gemini Make.com Meta AI
Career Path

Experience

01/2021 – Current

Qualitative Market Researcher

The MindMarket, FieldWorkHub, Cardinality AI, Kantar, 361 Degrees Market Research, NEPA India

  • Managed and executed end-to-end market research projects ensuring deliverables aligned with strategic objectives.
  • Conducted 500+ IDIs and FGDs, gathering nuanced insights through offline and online methods.
  • Led specialized studies including Ad testing, A&U, and UX research.
  • Provided strategic recommendations influencing product development and marketing campaigns.
01/2020 – 01/2021

Market Research Executive (Project Management)

361 Degrees Market Research

  • Directed research lifecycle from client briefing to final strategic recommendation.
  • Served as SPOC across multiple key studies.
  • Established rigorous qualification standards for participant screening.
  • Transformed complex data into executive-ready insights.
Academic Background

Education

2018 – 2020 | Mumbai

MBA, Marketing

LLIM, Mumbai, Maharashtra India

A constant SGPA of 8+ pointer. Final semester thesis in Mystery Shopping (High end real estate).

2014 – 2018 | Nashik

B.E. Information Technology

KKWIEER, India

Completed with first class.

Languages

English (Fluent) Hindi (Fluent) Marathi (Fluent) German (A2)
Selected Case Studies

Key Projects

Proprietary Tool Development

Moderator Co-Pilot

To solve the cognitive overload researchers face during live sessions, I developed Moderator Copilot, a proprietary tool that automates session pacing, parses discussion guides, and facilitates in-app summarizing.

UX & Concept

Premium Browser UX

In-depth interviews and concept co-creation to define users' aspirational needs regarding superior performance, advanced privacy/security features, and overall delightful user experience for a premium web browser.

Children's Research

Generative-AI Interaction

Employed an Online Diary study to map the user journey and interaction patterns of children using generative AI tools, focusing on their prompt design and conversational behaviors.

Market Analysis

Indian UPI Payment Landscape

Identified key user needs, trust factors, and usability barriers across different UPI platforms, informing future product design.

Contextual Inquiry

Social Media Creator Content Strategy

Decoded content strategy frameworks, metadata use (hashtags, captions), and platform settings for optimizing audience engagement.

Usability

Advertiser Survey Cognitive Load

Conducted cognitive interviews with professional advertisers to assess the usability, cognitive load, and validity of a survey instrument.

Product Strategy

Online Advertiser Platform Feature Prioritization

Explored daily operational pain points and feature priorities of online advertisers through semi-structured interviews to inform ROAS metrics and policy level pain points.

Deep Dive

Social Media Group Management

In-depth interviews with large social media group administrators to understand user workflows, platform usability, and criteria for content moderation.

Let's build something meaningful.

Based in Berlin, Germany. Open to qualitative research and moderation projects globally.

Download Resume